We accept VISA, MasterCard, and American Express through our website. If you wish to purchase using another form of payment (such as PayPal, a purchase order or using your debit card), please contact us by phone: 1-250-612-9161 or email firstname.lastname@example.org
Your success is our success. We stand behind the quality of our products and services. If for any reason you are not completely satisfied, return all materials to us within 30 days of purchase to receive a full refund. We guarantee all software and downloadable products against technical defects. If you have a problem, just let us know and we’ll fix it, replace it, or refund your purchase price.
Taxes will be added to the purchase price for all purchases made from within Canada, where applicable. This may include GST, PST and/or HST. The amount of taxes will be shown on your sales receipt. No taxes will be added to purchases made from outside Canada.
In-stock items will be processed within one business day. To calculate estimated delivery date add processing time to transit time. For example, an item that’s processed in 1 business day and shipped via ground will take from 2-5 business days to destinations in Canada and 6-12 business days to the US.
Shipping Multiple Products
Returns and Exchanges
Books and CD’s purchased from Macrolink Action Plans Inc can be returned if they are in the original condition, if you received the wrong book, or there was a manufacturing problem. You must return the book within 30 days of receiving your order for a refund (credit) to your credit card. We will refund shipping costs if the return is a result of our error.
This policy does not apply to digital products downloaded from our website; however, we will replace any defective digital products within 30 days of purchase.
Please provide the receipt you receive with your order, put the receipt in the carton, and wrap the package securely.
Macrolink Action Plans Inc.
Box 101, Prince George, BC
Canada V2L 4R9
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from Macrolink Action Plans Inc, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Customs forms for all international packages list the value of your order’s contents by product type. For instance, orders containing books and CD’s will be listed in a way similar to the following example:
- Book Value: $20
- CD Value: $49